Victoria – Customer Success Manager

5 minute read



Meet Victoria

Our Customer Success Manager Victoria brings a unique perspective to Cornerstone having been the client of a marketing agency in a previous life.

Victoria joined us in a role that we’d never had before, equipped with the experience of working with an agency marketing her e-commerce business specialising in sustainable baby products, which she says, has helped her immensely since she came to us.

And although we have our own PR department, in many ways Victoria could be described as Cornerstone’s very own PR (although we’ve never seen her swig a bottle of Bolly in true Ab-Fab style).

She delivers a mix of business development – taking prospective client calls as well as networking, finding and nurturing new clients, onboarding them and building the agency/client relationship – and helping them get the best from us, especially knowing what she expected as ‘the client’.

Intrigued? Here, she is to tell us more…